Privacy Policy

1. Information We Collect

We collect information necessary to provide marketing services and operate our website. Categories include:

• Business / Client Info: Clinic name, contact names, email, phone, billing and payment details.
• Campaign Data: Lead and appointment data routed through ad platforms and scheduling systems (name, contact details, appointment metadata).
• Website & Analytics: IP addresses, device and browser information, cookies, usage logs, and engagement metrics.
• Communications: Email, support tickets, and other correspondence between Client and Service Provider.

We do not intentionally solicit or store sensitive personal data (e.g., race, religion). If Client elects to pass protected health information (PHI) through our systems, special terms apply (see HIPAA section).

2. How We Use Information

We use data to:

• Deliver and optimize advertising campaigns;
• Operate follow-up and appointment scheduling systems;
• Generate reporting and analytics for clients;
• Provide customer service and technical support;
• Comply with legal obligations and protect our rights.

3. Third-Party Services & Sharing

To provide services we rely on third parties such as Google, Meta (Facebook/Instagram), advertising tools (e.g., UpHex, Groas.ai), CRMs, and scheduling vendors. We share only the data necessary for those services to operate.

We do not sell personal information. We may disclose information in response to legal requests, to enforce agreements, or to protect safety and legal rights.

4. Data Security

We employ administrative, technical and physical safeguards designed to protect data. No system is perfectly secure; while we strive to protect data we cannot guarantee absolute security.

5. Data Retention

We retain data as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements. Retention periods vary by data type and contractual agreement.

6. Your Rights

Subject to applicable law you may request access to, correction of, or deletion of your personal data. Clients can request export or deletion via the contact details below. We may need to retain certain information for legal or legitimate business purposes.

7. Cookies & Tracking

Our website uses cookies and tracking technologies for analytics, advertising and functionality. You can control cookies via browser settings, but disabling cookies may reduce site functionality.

8. Healthcare Data & HIPAA

AI Clinic Growth is a marketing service provider and is not a healthcare provider. Clients are responsible for ensuring that any PHI shared with or processed by Service Provider is handled in compliance with HIPAA and other applicable laws.

If PHI will be processed, the parties will execute a Business Associate Agreement (BAA) prior to handling PHI. Service Provider will cooperate with Clients to implement necessary safeguards and contractual protections.

9. Changes to this Policy

We may update this Privacy Policy. We will post the revised policy and update the effective date at the top of the page. Continued use after changes constitutes acceptance.

10. Contact

Questions, requests or complaints about this Privacy Policy should be directed to:

AI Clinic Growth
Email: [[email protected]]